Tech Talk
Information from CSI's Customer Support Department
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Tech Talk


   Each month in this Journal, our technical support staff addresses issues of interest to many CSI subscribers in a question-and-answer format. 


Notice:
  The views and information expressed in this document reflect the opinions and experience of the author Robert C. Pelletier.  Neither CSI nor the author undertake or intend to provide tax advice or trading advice in any market or endorse any outside individual or firm.  All recommendations are provided for their informational value only.  Readers should consult competent financial advisors or outside counsel before making any software purchase or investment decision.  CSI does not stand behind or endorse the products of any outside firms.


Copyright (c) 1999 Commodity Systems Inc. (CSI).  All rights are reserved.

 

Questions and Answers

Q.
    I've been using QuickTrieve® with System WriterT for a long time, but my System Writer stopped working at the beginning of the year. I haven't been able to solve the problem with Omega. Can CSI help?

A.
    An additional feature has been added to QuickTrieve that allows non-Y2K-compliant analysis programs to continue functioning. 

    To get this program, visit our website page http://www.csidata.com/qtpatches.html and download the self-extracting upgrade file: qtbias.exe. The web page gives instructions for saving it to your current QuickTrieve directory and executing the downloaded file to decompress the modified program files. You can then press Y from the Main Menu to access the new program that creates the time-shifted data series. Please read the file READY2K.TXT that is included in the self-extracting file for special notes on using this program. 

Q.
    I bought TraDe$kT from CSI several years ago and it stopped working on January 3, 2000. I assume this is a Y2K compliance problem.  What, if anything, can I do to get my market accounting up and running again?

A.
    TraDe$k, our DOS-based trader's accounting program was a wonderful innovation for keeping track of trades and equity and all the things a trader needs to know about a trading account. We were pleased to add it to our offerings in the early 1990s, and to support it all these years. However, TraDe$k was developed by an outside firm, and has not been revamped for the new millennium, or even Windows®. Due to the common date convention used in its original architecture, our version of TraDe$k was destined to be a 20th Century product. We are in the process of developing a new Trader's AccountantT program that will replace TraDe$k in our arsenal of traders' tools. This program will be included in Unfair Advantage for everyone paying our full UA license fee.  We intended to have the replacement accounting software available before the new year, but a delay in its release makes accounting our one Y2K casualty. We regret the inconvenience to our TraDe$k users and anticipate having new software available shortly.

Q.
    I never realized what I had been missing until I got UA, with its complete commodity database always on hand. It has opened my eyes to opportunities I had overlooked in the past. Now I'm wondering how much I might benefit from having a similar options database. Is anything in the works?

A.
    As a matter of fact, our staff is now involved in the internal testing of a UA version with a full commodity options database. We hope to release a trial "Beta" version within the next month or two, and then, following more testing and tweaking, make the options available as an optional upgrade.  This feature won't be for everyone; early results show that the options database will consume upwards of 200MB of drive space.

Q.
    What do you mean by "personal and private use" in the UA agreement? 

A.
    The "personal and private" user typically looks at a handful of commodities and perhaps a few stocks. We now have the capability of monitoring individual usage of the database. Anyone making excessive use of the data may fall into the "commercial user" category and will be charged accordingly.
 
 

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