Tech Talk
Information from CSI's Customer Support Department
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Tech Talk


   Each month in this Journal, our technical support staff addresses issues of interest to many CSI subscribers in a question and answer format. 


Notice:
  The views and information expressed in this document reflect the opinions and experience of the author Robert C. Pelletier.  Neither CSI nor the author undertake or intend to provide tax advice or trading advice in any market or endorse any outside individual or firm.  All recommendations are provided for their informational value only.  Readers should consult competent financial advisors or outside counsel before making any software purchase or investment decision.  CSI does not stand behind or endorse the products of any outside firms.


Copyright (c) 2002 Commodity Systems Inc. (CSI).  All rights are reserved.


Questions and Answers
 
Q.
    I'm interested in viewing the Online Newspaper you wrote about in the last CSI Technical Journal, but I'm not seeing it as an option. How do you get there?

A.
   The prompt to "View Tomorrow's Newspaper" automatically displays after each daily update with Unfair Advantage if your software is set to display news headlines from the CSI website. You can adjust this setting through the UA "Options" menu under "General Settings." Click the "Daily Distribution" tab and make sure "Display Daily News File Through Browser" is checked. Click [OK] to save your change. The Online Newspaper prompt follows the daily headlines. You may need to scroll down to see it.

Q.
    Does CSI provide earnings per share and other fundamental stock data?

A.
    Yes. Earnings per share and shares outstanding are included in the factsheet information for each issue. View current information by clicking the Factsheet icon (it looks like a book) on the UA toolbar. These series should appear as the last few columns. If you don't have them, you will need a new CD.

Q.
    Why did it take UA so long to update my stock database during the first week of February?

A.
    Stock fundamentals are stored in the factsheet, and there were many factsheet revisions during February. Whenever these changes occur, the corresponding data files are rebuilt. The upcoming UA version 2.4.4 (due in early March) includes several enhancements, among them is a more selective process for determining which factsheet fields cause a rebuild. We recommend the new upgrade to all our subscribers, as it will pay dividends in quicker downloads, particularly for stock traders.

Q.
    I'm told that I can't download UA data because my new computer's firewall (Norton Internet Security - NIS) is blocking the transmission. How can I get around this?

A.
    You have two choices: 
      1. Temporary Solution (recommended): 
          [Disable] NIS before each download, then [Enable] it afterward.

      2. Permanent Solution (at the cost of reduced internet security):
           Open NIS,
           Go to [Options], click
           Go to [Advanced Options] button, click
           Go to [Other] tab
   On the left-hand side is a numeric list of TCP Ports. Port 80 should be the first one. Highlight it and then click the [Remove] button. Click the [Apply] button and then [OK] until you are back to NIS. Restart your computer to make Windows recognize the changes.

   If you later want to restore full filtering on Port 80, repeat the process, but instead of clicking [Remove], click the [Add] button.

Note: Port 80 is primarily used for the World Wide Web. By removing it from the list, you are opening up World Wide Web access. NIS will continue to look for bad things on your computer, but it won't filter every single data byte coming through. There are several common viruses out there that expose your hard drive to the world using Port 80. This means that if you were to contract one of these viruses, anyone in the World Wide Web would have access to anything on your drive. Please contact Norton for further clarification. (Thanks to customer R.C. for sharing this tip.)
 


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